RETREAT TERMS & CONDITIONS

INTRODUCTION

PLEASE READ THESE TERMS CAREFULLY BECAUSE THEY SET OUT IMPORTANT INFORMATION RELATING TO THE DELIVERY OF OUR SERVICES AT THE RETREAT. BY PURCHASING THIS RETREAT, YOU ARE AGREEING TO BE BOUND BY THE TERMS IN FULL WITHOUT VARIATION. 

These Retreat Terms and Conditions, Waiver and Release of Liability (“the Agreement”) is between Iona Russell, of  (“the Company”), and you, the retreat guest (“the Participant”). 

The Retreat 

• At the Retreat the Participant will be part of a small group of attendees and spend the time resetting, experiencing Shamanic practices and energy healing, spending 1:1 time with Iona, and learning as a group. 

• Accommodation on a shared basis is included. 

• Food will be provided. Any food preferences or allergies should be communicated to the Company as soon as possible and no later than 14 days prior to the Retreat.

• Airport transport will be provided. Travel details should be communicated to the Company as soon as possible and no later than 14 days prior to the Retreat. 

• No visas, flights, insurances, or alcohol are provided as part of the Retreat.

• You are required to have your own travel insurance, and details should be communicated to the Company as soon as possible and no later than 14 days prior to the Retreat. 

• You are required to arrange any necessary visas. 

Payment, Refund and Cancellation Rights

• The price of the retreat is as advertised at the point of purchase. Payment instalment options are available. In taking the option to spread the payments you are accepting that the entire fee is due under the terms of this agreement and part-payment is not acceptable and would constitute a breach of this agreement.

• The Company reserve all rights to postpone or cancel the retreat for any reason due to illness, extreme weather, COVID-19, or any other reason, whether foreseeable or unforeseeable, and in such circumstances the Company shall provide the Participant with as much notice, including a revised date if available, as possible. 

• Where a retreat is rescheduled, the Participant will be reserved a place for the revised date. In circumstances where the Participant is unable to attend the revised date the Company will, at its complete discretion, permit attendance at a subsequent in-person retreat. The Company shall not offer a monetary refund in situations where further training dates are available. In all circumstances the Participant will be transferred to the next available date when they can attend.

• As the retreat is bespoke for a small number of people, once your booking is taken the availability will be removed for other paying guests and as such, a refund is available for seven days from the point of booking. After that point, we are not able to provide a refund if you change your mind or you are unable to attend. Please ensure that you check the dates and your availability carefully before booking. 

Health & Safety 

• At all times participant health and safety is of paramount importance to the Company. Participants must disclose all prior health conditions prior to attending the retreat. 

• At all times participants must comply with the rules and safety instructions provided to them by the Company in order to protect the health and safety of all in attendance.

• The Company is not responsible for the vaccination status and/or risks associated with the transmission or exposure of COVID-19 or any other illness. The Company reserves the right to implement COVID-19 secure measures at their total discretion.

Warranties, Disclaimers and Liabilities

• Participants will be guests at the retreat venue. It will be the Participant’s responsibility to ensure the retreat premises remain in good condition.

• Should Participants break or damage any fixtures or fittings they should alert the Company without delay. All retreat spaces are no smoking venues. The Company reserves the right to charge for any damages or breakages especially were caused by improper use.

• The Participant must hold valid travel insurance for the destination of the retreat to cover their own risks including baggage, medical expenses, flight and/or transfer cancellations or travel disruption, however caused. Any claims for non-attendance at the retreat must be directed to participant’s insurance.

• The Company holds public liability insurance which covers their retreats.

• The Company makes no representations as to the exact trainer, content, timetable or delivery of the retreat which is subject to change at short notice. The Participant should place no reliance, or expectation, on any earlier retreats as to the experience or results to be obtained from attending this retreat.

• Nothing in these terms will (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation; (c) limit any liabilities in any way that is not permitted under applicable law; or (d) exclude any liabilities that may not be excluded under applicable law.

Data Protection, Confidential Information and Intellectual Property

• Any personal data collected by the Company in connection with the performance of this Agreement will be handled in accordance with the Company’s Privacy Policy: https://www.ionarussell.com/privacy-policy/ 

• During the course of the retreat participants may have access to confidential information, in particular the personal and business affairs of others in attendance at the retreat. In accepting these terms, the Participant agrees not to use or disclose to any person, organisation or company, and shall use their best endeavours to prevent the publication of any confidential information relating to any other retreat participant.  

• Participants accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the retreat and from the Company’s other products and services, where applicable. 

• The Company requires that all participants respect the rights of others in respect of their behaviour and privacy. The Company will not be responsible for the action of any participant, including for any disclosures made by any participant based on information which has been shared during the retreat, and each participant should be aware that whilst all participants have been requested to maintain the strictest confidentiality, private information should not be shared if wider disclosure could cause further implications.

• All participants are requested to be kind and courteous to other participants, contractors or employees at all times. the Company reserves the right to remove any participant from the retreat immediately should they consider that there has been inappropriate behaviour. We do not tolerate bullying, racism or sexism of any kind.

• All intellectual property rights within training delivered throughout the retreat by the Company are owned by Iona Russell and the reproduction, distribution, whether by gift or sale, of any information or materials provided is strictly prohibited. This means that whilst participants are free to use the material or print out a copy for their own use, participants are not permitted to copy, distribute, adapt, edit or share our products with third parties. Nor are they permitted to utilise the information and training methodologies to coach, mentor or otherwise support other third parties.

Law and Jurisdiction

• These terms and any claim or dispute arising in relation to them will be governed by English law. The courts of England shall have exclusive jurisdiction to settle any such claim or dispute.

• No breach of any provision of this Agreement shall be waived except with the express written consent of the party not in breach.

• If any provision of this Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of this Agreement will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

• Neither party may without the prior written consent of the other party assign, transfer, charge, licence or otherwise deal in or dispose of any contractual rights or obligations under this Agreement.

• This Agreement is made for the benefit of the Parties and is not intended to benefit any third party or be enforceable by any third party. The rights of the Parties to terminate, rescind, or agree any amendment, waiver, variation, or settlement under or relating to this Agreement are not subject to the consent of any third party.

• This Agreement shall constitute the entire agreement between the Parties in relation to the subject matter of this Agreement, and shall supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter. Where retreat tickets are purchased through a third party website or event hosting site, these terms shall take precedent. 

Image and video release

• The Participant grants permission to the rights of their image, likeness and sound of their voice as recorded on audio or video tape without payment or any other consideration.  The Participant understands that their image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein their likeness appears. 

• By purchasing this retreat the Participant understands this permission signifies that photographic or video recordings of them may be electronically displayed via the Internet or in the public educational / coaching / wellness setting. 

• There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
• This release applies to photographic, audio or video recordings collected as part of the sessions listed on this document only.